Replacement Windows and Replacement Doors | Pella Traverse City
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Local Reviews
Rated 4.4Based on 43 customer reviews
Matthew K.
Midland, MI
06/08/2018
Were there any memorable aspects of your experience?This is my 3rd purchase from Pella on my 3rd (different) house. Of the 3 purchases and installs, this was the only one that had many issues. 1) I was contacted via email a few days prior to the install to say that my phone number wasn't correct and to please confirm. This was frustrating because the phone number that was listed in the email was not only correct but had been called previously by Pella to arrange for the install. 2) On the day of the install, the Installers were about an hour late. Turns out, someone from Pella had given them an address from my 1st home install (which was 8 years ago). Additionally, they were provided with a work phone number (not the correct one from #1 above) that was about 6 years old. 3) As part of the install, there were apparently insufficient pieces, so the Installers had to fabric some. This resulted in a few pieces requiring a return visit for painting. Not a huge deal except that the person sent by Pella to paint really needs to learn how to paint. I mean, nothing against him (Andrew), but he took nearly an hour to do 1 coat. Further, he did that coat with a roller brush. He then asked whether I wanted him to do another coat (which he DEFINITELY needed to do), but that he would have to wait probably 30 minutes for the first coat to try. I said No thank you, but could you leave the paint and I'll do it? He did. That weekend, I bought a brush and a small roller and did what he should have done - use the brush to apply a significant amount of paint to the fresh wood and then use the roller to create a nice finish w/o brush marks. Took me under an hour. Love the product, just wish it had been as smooth as the other 2 dealings with Pella.
Mike B.
Petoskey, MI
06/04/2018
Why did you choose Pella?We have Pella windows and have liked their quality
Were there any memorable aspects of your experience?Your salesman did a good job going over options and pricing
Kari S.
Kalamazoo, MI
05/23/2018
Why did you choose Pella?The quality is absolutely better than anything else we looked at
Were there any memorable aspects of your experience?Everyone we have worked with has been fantastic
Displaying of 43 reviews

Welcome to Pella Traverse City

At Pella Traverse City, our staff is passionate about three things: windows, doors, and helping you find the best products for your window or door replacement. This passion has been displayed throughout our years of service in the Traverse City area and the plethora of accolades given to our products. Wood windows will always be special to us – after all, strong and beautiful wood windows are what originally set us apart. These days, we’re also known for: our superior work, our leadership in environmental efforts and our dedication to offering high-quality windows and doors.

Our professionals are ready to help you find all the information you want about our exclusive Pella products and features. We’re confident our wide variety of styles will satisfy your replacement window or door needs. Our showroom exhibits many innovative glass options in terms of their energy efficiency. Even if you don’t see what you’re looking for, our craftsmen can design virtually any window you have in mind. So peruse our site, call, or stop on by our Traverse City Showroom – we’d love to show you how great the view is through a Pella window or door.

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Information on Pella Windows and Doors Traverse City

Pella Windows and Doors has provided trusted installation of quality replacement windows and doors in the Traverse City area for decades. Our commitment to professionalism is demonstrated in our work and our products are guaranteed by an industry-leading warranty. You may visit our showroom to see our products for yourself or schedule an appointment with one of our professional consultants so they can become more knowledgeable about your residence's particular needs and review your options.