Before we make your windows, we make a promise.
For us, it’s always been an easy one: offer great windows and make service and installation as straightforward as could be—no excuses, no questions asked. We’ve had this promise for over 50 years in the neighborhoods we call home—all across the Traverse City area.
Our team is trusted for the way they care—from our customers and our products. The proof is in
our no-mess, no-guess window installation and our Total Care Guarantee. When the windows or doors arrive from Pella Windows and Doors, you know what you’re getting—great service, quality materials, and a team committed to your satisfaction.
What Else Can You Expect from Pella Windows and Doors?
- Windows and doors to fit just
about any budget
- Flexible financing options
- Free, no-pressure consultations
- Energy efficient products
All of us here at Pella Windows and Doors are aligned in
our mission to serve our customers with top-notch
products and service.
- Personal responsibility for thorough customer satisfaction – and we
promise that! Being a member of this team means being accountable and holding your coworkers accountable to leaving the best quality of service possible for our customers!
- The Pella Windows and Doors team is formed on the trust of one another.
- Our team thrives on productive conflict. We carry on spirited discussions and debate on the issues. We don’t personalize the debate.
- Our team wholly commits to the decisions of the team. Once the debate is over we implement the plan.
- Our team members hold one another accountable to our promises and commitments. We act on what we say we are going to do.
- Our team thrives on results. Winning for us means winning as a team. There is no other victory.
- Be the window and door provider of choice, providing products and services of exceptionally high quality in a package that gives our customers the best value in the market.
- Be an employer of choice, comprised of highly talented team members who share a vision of a
challenging, rewarding, and pleasant work environment.
- Reach financial strength through profitable growth, thus securing the future of our team members, and their families.
Our community has given us so much. That’s why it’s our responsibility and privilege to give back.
Every day, we’re in towns throughout West Michigan. In doing so, we established a great pride
for the neighborhoods our friends and neighbors call home—and we try our hardest to make them even greater.
Along with many other local charities and non-profits, Pella Windows and Doors is a proud longstanding
supporter of Kids’ Food Basket, a force against childhood hunger.