FAQ

No two renovation projects are alike. In order to decide the budget for your window or door replacement project, we will need to wholly realize your wants and needs. Set up a complimentary, in-home consultation and we’ll be able to offer you a free quote during your consultation. A Pella® design expert will work alongside you to comprehend your idea, choose high-quality products and measure for your replacements.

In addition to creating high-quality products in various styles, we also offer payment and finance options to help make your replacement project realistic.

It’s our goal to make certain that we answer every one of your questions about windows and doors from Pella of Traverse City. We’ll take a look at all the features and options available to you, including material choices and energy-efficient options. To be certain we can cover all of it, we recommend you allow about two hours for your consultation appointment.

Your in-home consultation is critical to ensuring your happiness with your window and door replacement. It will help you pick the best windows or doors for your Traverse City-area home and your budget. It’s best to set up your no-obligation, in-home consultation when all of the decision-makers are able to make it. Our Pella® expert designer will work through a number of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are best suited for your Traverse City-area home?
  • Which functional features are right for your windows or doors?
  • What level of energy efficiency is right for your home?
  • Which colors do you prefer?

Precisely quoting your replacement windows or entry door project hinges on the information we receive during the in-home consultation. You can learn more about in-home consultations here.

Installations of replacement windows and doors from Pella of Traverse City are led by a Pella® Expert InstallerSM. Under his or her supervision, Pella-certified installers will install your windows or doors for you. They must go through a thorough set of training courses to make sure your windows and doors are correctly installed and adhere to Pella’s warranty criteria. You can learn more about your straightforward, no-guess installation day here.

Before they can be brought on board, Pella makes installers to pass a drug test and background check. Our installers are completely protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also protected for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this impact you? Not only could you recognize a drop in your heating and cooling costs, but you will help lower your impact on the environment.

The advantage of Pella® vinyl windows is that you won’t have to paint them. They are available in a variety of colors, so you’ll find a color that accompanies your room. We do not advise painting your vinyl products; this will terminate your warranty.

Pella of Traverse City provides services and support that big-box stores simply don’t have. Our expert staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a devoted Pella sales team, comprised of a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” All you have to do is contact our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work answering them.

There are many reasons why Traverse City-area people pick Pella of Traverse City for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are crafted with care and serviced by Pella’s top-of-the-line Direct Sales Network. Unlike other organizations who sell exclusively through third-party channels, Pella of Traverse City has a dedicated window and entry door showroom. This distinct way of doing business provides you a personalized experience with the aid of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Traverse City has a superior-quality, energy-efficient and sturdy solution.

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